Unilever in India - Managing Human Resources


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Case Details:
Case Code : HROA007
Case Length : 13 pages
Period : 1888 - 2004
Pub Date : 2004
Teaching Note :Not Available
Organization : Unilever
Industry : Packaged Goods
Countries : India

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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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I believe that people make all the difference. I learnt this very early in my career, when, as a sales manager, I traveled from one territory to another.

- M.S. Banga, Chairman, HLL1

Introduction

In 2004, Uniliver's Indian subsidiary, Hindustan Lever Limited (HLL), was the country's largest fast moving consumer goods (FMCG) company. The company touched the lives of two out of three Indians and generated a combined volume of about 4 million tones and sales of Rs.10,000 crores. In 2002, the leading business magazine, Forbes Global, had once rated HLL as the best consumer household products company worldwide. Far Eastern Economic Review had rated HLL as India's most respected company2. HLL held a pride of place in the Unilever global system. HLL was known for its ability to attract and develop good people. Several HLL managers had gone on to assume senior level responsibilities in Unilever's worldwide system...

Excerpts >>

1] http://www.hll.com/HLL/knowus/peoplenculture_nurturing.html
2] http://www.atimes.com/atimes/South_Asia/ED23Df01.html

 

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